Status

Idea: Prioritize frequently asked questions on an external facing documentation site based on how often the questions get asked in support tickets. Show the number of times a given question was asked this month as a way of indicating to the customer that the answer probably already solves their question.

Author: Daniel Bachhuber

Proud father x2. Principal, Hand Built. Maintainer, WP-CLI.

One thought on “Status”

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s